We do not fear the future  -  We are the future!


Welcome to ADRA

The home and voice of the professional debt collection industry

ADRA was established in 1988 and has grown to become the undoubted home and voice of the professional debt collection industry in South Africa.

As a non-profit company duly incorporated in terms of Section 21 of the Companies Act, ADRA is the industry representative of the vast majority of the formal debt collection industry. ADRA represents the interest of entities practising debt collection. Its membership consists of in excess of 220 professional debt collection entities including entities registered in terms of the Debt Collectors Act, law firms registered in terms of the Attorneys Act specialising in debt collection and large credit providers with internal debt recovery divisions and/or a vested interest in the debt collection industry, including JSE listed entities.

ADRA establishes and maintains the positive reputation of the debt recovery industry and its membership in particular through education, advocacy, services and the enforcement of standard beyond the entry level minimum standards dictated by law.

ADRA seeks to promote the debt recovery industry as a responsible and significant participant in the credit life cycle, acting in the interests of both credit providers and debtors. ADRA's body of members jointly employs in excess of 20 000 individuals. During the previous financial year our joint activities result in an estimated annual national debt reduction on behalf of the private and public sector in the amount of R23.57BN.

As recognised representative of the professional debt collection industry, ADRA maintains prominent representation on the Board of Directors of the statutory industry regulator, the Council for Debt Collectors and various other bodies in which ADRA has taken the lead in protecting the industry's interest in legislative amendments and judicial proceedings.

ADRA is managed by a National Board of ten directors elected on an annual basis by its body of members. ADRA is managed in strict compliance with its Constitution, The King III Report on Corporate Governance, its value system and its Public Commitment to stakeholders.

adra constitution

ADRA is duly incorporated Section 21 Company existing not for gain but to serve the occupational needs of its membership.  ADRA is governed by a comprehensive constitution containing its objectives, organisational structures and rights and obligations of the association, its management structures and its individual members.

ADRA members unconditionally and irrevocably adopt this Constitution and by accepting membership undertake to uphold not only the letter of the constitution but the spirit and ethos of ADRA.

Download the Constitution

ADRA Code of conduct

The ADRA Code of Conduct contains the basic guide to conduct expected members towards ADRA, its clients, consumers and the public in general as well as the disciplinary procedure to be followed should a breach of the Constitution and/or Code of Conduct ne alleged.  Likewise by accepting ADRA membership, members unconditionally and irrevocably undertake to abide by the Code of Conduct and hold itself bound not only to the letter of the code but the spirit and ethos it encompasses.

Download the Code of Conduct

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